Business Admin Apprenticeship

CAREER PATHS: Support Officer / Administrator, PA, Receptionist, Team Leader / Supervisor.

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This apprenticeship is ideal for individuals wanting to gain office based experience. Apprentices must be working in an administration role. This apprenticeship can give individuals the opportunity to further progress into specialist areas such as HR, finance, project management and marketing upon completion of their programme. 

Business Admin Apprenticeship Courses

Level 3 Business Administrator Apprenticeship

For individuals wanting to train and gain experience within an office environment. Responsibilities may include database management, reception, telephone calls, meetings, emails and general office administration. You will learn to demonstrate strong communication skills, initiative, time management, problem-solving and decision-making skills. There is also the potential for people management responsibilities through mentoring or coaching others.

18 Months


Level 2 Customer Service Practitioner Apprenticeship

The Customer Service Apprenticeship responds to the employers need for high levels of Customer Service skills within a wide range of organisations. Customer Service skills are transferable across sectors and can be applied to many job roles. This apprenticeship is primarily aimed at individuals whose job role is dedicated to Customer Service as an occupation. The apprenticeship covers communicating effectively with customers face to face, in writing, or by telephone, resolving problems and improving customer relations, promoting products and services, keeping records, gathering customer feedback, working in a team and developing complementary technical skills according to the job role.

15 Months


What's happening with New College Swindon


Brick Laying

Business Admin

Carpentry & Joinery

Customer Service

Early Years

Education and Training




Health and Social Care



Motor Vehicle


Professional Cookery

Property Maintenance